Senior Interaction DesignerInnoVentry Corp. Primarily responsible for the design, development, maintenance, and usability of user interfaces for integrated financial service kiosks in retail and entertainment venues. Other projects included the development of an Internet kiosk and an asset tracking system for use in archiving, managing, and retrieving digital graphic files. Defined the business requirements of products as they related to the customer experience. Developed potential user interaction models for conducting multiple types of financial transactions in a single system. Selected appropriate web technologies and implementation methods to ensure maximum flexibility. Developed functional requirements and lead the technology team in developing the interaction architecture. Directed the visual design process, composed all screen-based content, and directed translations into Spanish and Chinese. Oversaw the usability testing of graphical elements, messaging, and interaction models to determine the most intuitive user experience. Core Values Award, “Remember You Own It”—March 2000 (One of 10 recipients in 400 person company) |